Terms and Conditions

Computeman services are subject to the following Terms of Service. You and Computeman shall be subject to any posted guidelines or rules applicable to such services. All such guidelines or rules are hereby incorporated by reference into the Terms of Service.

Please report any violations of the Terms of Service to Computeman’s management. The section titles regarding Service are for convenience only and have no legal or contractual effect.

Computeman currently provides users access to various high-performance computing resources, including software tools, compilers, high-performance hardware, and storage space. A user must have access to the Internet to use the Service. Any new features that augment or enhance the current Service shall be subject to the Terms of Service. Computeman sells processing time and computer cycles. The Service is charged to the user based on the number of processors used and the period used, which is called processing time, special features or services used, or recurring charges. A processor is defined as a ‘core.’ A ‘core hour” is a unit of the service. Computeman requires valid payment information for the Service. A customer must pay for the service. Computeman provides a limited trial period during which the service is free of charge. Other services are available.

Considering your Service’s use, you agree to (a) provide true, accurate, current, and complete information about yourself and (b) notify Computeman about any changes to the Registration Data. If you provide any information that is untrue, inaccurate, not current, or incomplete, or Computeman has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Computeman has the right to deny, suspend or terminate your account and refuse any current or future use of the Service (or any portion thereof).

Upon completing the Service’s registration process, you will receive a password and account designation. You are responsible for maintaining the password and account’s confidentiality and fully responsible for all activities under your password or account. You agree to (a) immediately notify Computeman of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account at the end of each session. Computeman cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 4.

You understand a Job is guaranteed to your satisfaction. Non-satisfaction will result in a refund or credit in the amount the Job incurred ONLY. Jobs not completed by the Service are not charged or credited to the account holder on the following invoice or credit of CPU Hours. This does not apply for incomplete jobs during posted SYSTEM MAINTENANCE or interactive jobs. If the user is unsatisfied with the Job run by the Service and paid for the Job, the user may request a refund or credit for the Job’s length within 30 days from the job’s end date. Credit or refund is granted at the sole discretion of Computeman.

You understand that all information, data, text, software, software licenses, or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, not Computeman, are entirely responsible for all content you upload, download, or otherwise transmit via the Service. Furthermore, you agree to abide by any applicable license agreements of the Content you use. Under no circumstances will Computeman be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content or any loss or damage of any kind incurred as a result of the use of any Content stored, calculated, emailed, or transmitted via the Service.

You agree NOT to use the Service to a. Upload, store, execute, transmit, or calculate any Content that is unlawful, inappropriate, or any other material Computeman deems inappropriate or illegal or is illegal by law of the State of Netherlands and other countries. The user’s account and information will be reported or handed over to an enforcement agency if necessary. b. forge headers or otherwise manipulate identifiers to disguise the origin of any Content transmitted through the Service; c. upload, store, calculate, execute, or transmit any Content you do not have a right to transmit under any law. d. upload, store, calculate, execute, or transmit any Content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights (“Rights”) of any party, i.e., upload, post, email, or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or network equipment; f. interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; g. intentionally or unintentionally violate applicable local, state, national, or international law. h. engage in any deliberate or unsolicited attacks on the system, such as but not limited to any activity outside the user account or user processes without the permission of Computeman. i. Engage in accessing or attempted access or use of or attempted use of the system, computers, software, information, or property of Computeman. Without the permission of Computeman. You acknowledge and agree that Computeman. and its management and employees are not responsible for any Content and that the use of the Service is considered risky, but that Computeman shall have the right (but not the obligation) in their sole discretion to refuse or move any Content that is available via the Service.

You agree that you must evaluate and bear all risks associated with using any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you will caution against any reliance on any Content created, executed, stored, or calculated by Computeman or submitted to Computeman. Additionally, any Content posted, stored, executed, or transmitted by You using the Service is done at Your sole risk, and Computeman will not have any liability whatsoever for any claims, losses, actions, damages, suits, or proceedings arising out of or otherwise relating to such actions by You. You acknowledge and agree that Computeman may preserve and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to (a) comply with legal process; (b) enforce the Terms of Service; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Computeman, its users and the public.

Recognizing the Internet’s global nature, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the Netherlands or the country you reside in. You agree that the system’s computational products will not be exported by the USA Export Administration Regulations or other government export control regulations. You will access and use the Services only in compliance with all Netherlands and foreign export and re-export control laws and their implementing regulations, including but not limited to the USA Export Administration Regulations and International Traffic In Arms Regulations, where the terms “export” and “re-export” refer to any transfer or release of technology or software or direct products thereof to another country or a national of another country by any means. You acknowledge you are not an individual or party identified on any Netherlands or foreign government export exclusion lists. You will not electronically transfer any item or content to parties identified on the Netherlands or foreign government export exclusion lists. You agree not to use the service for military, nuclear, missile, chemical, or biological weaponry end uses in violation of Netherlands export laws.

Computeman follows responsible security policies, standards, and guidelines and implements up-to-date technology to protect against unauthorized intrusions. Customers access the service by logging into a central server using an encrypted connection called Secure Shell (SSH). Customers are encouraged to use SSH key pair authentication. Customers use a shared file system and compute nodes. The Linux operating system isolates customer data using access levels, permissions, owner, and group settings. Customers have the option to encrypt data at rest using third-party encryption tools. SCI routinely updates security patches in parallel with Redhat Enterprise Linux updates. Computeman uses commercially reasonable efforts to provide physical security of the Service. All computer equipment and networks are owned and maintained by SCI in our facility in the United States. Physical access to the system is limited to a restricted number of Computeman employees. Computeman will provide and may monitor electronic security of the Service using standard network security practices, including transfers via the secured protocol. To promote the Service’s Security, you acknowledge that Computeman may (but is not obligated to) gather or log or store user activity information, such as but not limited to, system commands or monitor user activity in real-time for monitoring or analyzing user activity or history. You agree that this activity information is Computeman’s property.

You agree to indemnify and hold Computeman and its officers, partners, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to, or arising out of Content you submit, post to, or transmit through the Service, your use of the Service, your connection to the Service, your violation of the Terms of Service, or your violation of any rights of another.

Computeman reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Computeman shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

You agree that Computeman, in its sole discretion, may terminate your account and remove and discard any Content for any reason, including, without limitation, for lack of use. You agree that Computeman may terminate your account without notice and delete your account and all related information and files in your account and/or bar any further access to such files or the Service.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT a. THE SERVICE IS PROVIDED ON AN “AS AVAILABLE” BASIS. STORAGE OF SENSITIVE DATA VIA THE SERVICE IS AT YOUR SOLE RISK, AND SENSITIVE DATA STORAGE SHOULD BE CONSIDERED RISKY. b. Computeman MAKES NO WARRANTY THAT (i) THE SERVICE WILL BE UNINTERRUPTED, OR ERROR-FREE, (ii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE c. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. d. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Computeman OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF SERVICE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT Computeman. SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Computeman HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH, OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTION 12 MAY NOT APPLY TO YOU.